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Our Reviews
Matthew Wright in Pre-Owned did exactly what he said he would do and helped us throughout the process.
I bring my truck and they never fix it and the truck has waranty the truck was there 5 months
Jesus and Deago were awsome. Answers any and all questions!!! I’ve wanted a green Equinox since I got my first one in 2013. We went to graff the other day to get a new one and this green one had arrived just before we got there. It’s mine!!!! ❤️❤️. Thank you all very much
They were a standard dealership who did what they said they would do. The pricing was within market value.
Quick service, very friendly told exactly what was needed to repair the vehicle. Would recommend again
I took my 2024 Silverado into El Dorado Chevrolet for warranty service. I had bought it only about 4 mos prior. I met José at the Service Desk and he immediately began to provide me with the 1st class service that El Dorado claims and other dealers wish they offered. He had a smile and repore that made you feel comfortable asking questions and accepting his answers as truth and verifiable. He showed me much about my truck that the original salesman from a competitor failed to mention. He told me about recalls, some of which are current and some new enough to not have fixes yet lined out by GM. But even in doing that he reminded me that I had until 60,000 miles for my warranty to To respond and fix it! I will go back to El Dorado Chevrolet for my New Car Needs and especially for my Automotive Services with José!
Was not satisfied I was told one price and got charger more plus I was told that I was going get a big discount and I didn’t they had my car over a month .
Body shop seemed to do a good job as far as I can tell. Thanks
The service was friendly and professional. Diego was very knowledgeable about the vehicle that we purchased
I just want to say that buying us Taco and trying to get us out in a timely manner was so helpful.
I recently had the pleasure of working with Mr. Michael Perez at Graff Chevrolet, and I can confidently say the level of service was nothing short of exceptional. From the moment I walked in, I was treated with genuine respect, professionalism, and attention to detail. The team was incredibly knowledgeable, transparent, and made the entire process smooth and stress-free. What stood out most was their commitment to customer satisfaction. They went above and beyond to ensure I understood my options and felt confident in my decisions. I never felt pressured, only supported. The follow-up communication and care after the sale was equally impressive. I highly recommend Mr. Michael Perez at Graff Chevrolet to anyone looking for a top-tier car buying experience. It’s rare to find this level of integrity and dedication—thank you for making this such a positive and memorable experience!
Did a. Nice work on repairs I would most definitely recommend getting repairs done here.
Professional and courteous. Great customer service skills. Very knowledgeable of vehicle capabilities. Polite and friendly
Amazing dealership! Everything from sales to service!
I had a very pleasant experience at the dealership starting with the nice conversation with the product specialist trying to understand my need. This follows with the very helpful finance officer handling of the financing. I did not feel stress at all at the dealership.