Each Chevrolet CPO vehicle is thoroughly inspected, reconditioned, and includes two factory-backed limited warranties with roadside assistance.
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Mark Delgadillo is a awesome and helped me out a lot. Thank you very much.
As for the Service I went to the Dealership for it was Good ,as expected . Happy I was able to get my truck Serviced , thanks Graff Service Department. While I'm doing this , please let me comment on something different than my service . I stopped at the Body Shop on the way out and ask a young lady if I could speak with a manager or a Body Shop Technician to look at a issue with my Driver's Door Handle being Loose , the young lady starting interrogating Me why I wanted to speak with someone ,so I finally told her it wasn't a wreck or body damage after she had insisted I detail why , at that point I could see she wasn't really interested in Solving my issue so I Left without seeing or talking with anyone . I thought and still think she could use some training if she's gonna be the First Person a Customer Talks with
Pleasant, speedy and courteous
I really liked the way Miss Jennifer treated me very kind and very professional, my husband has been a Ford client for the last 20 years and this is our first Chevrolet car and my husband is already thinking about the next car he will go to with Graff Chevrolet of how satisfied we are with service and customer care
I received A1 treatment and respect.
Frances Purrier was very informative, kept in close contact, and very kind. Her manager, Carlos, assisted in getting us into the truck we wanted, and to a desirable payment. Finance personnel was wonderful also. I cannot express how easy this transaction was, compared to other dealerships. We also visited service to get another key fob, and they were equally as wonderful. Great staff all around! We will be back!
Easy and seamless. I was introduced to everyone who had hands in my deal. I was given options in my choice and not rushed or forced into my final decision. Thank you.
Great team enjoyed the whole experience from start to finish looking forward to purchasing our daughter a car from Graff Chevrolet soon!!!
We worked with Jesus Garza and he did a great job!
A few weeks ago I was traveling from the metro Detroit area to Bay City and my check engine light came on during the trip. I took a chance and went to Graff Chevrolet--Bay City without an appointment, and although they told me they were very busy that day they were able to not only check my car out and tell me what was wrong, but complete the repairs the same day!!......and I even asked if they could complete some additional repairs I had been meaning to have done....and they did! My car is running great and the remainder of my trip went without a hitch! I'm very pleased!
Good customer service
Nice customer service.
Fast and friendly.
They were very efficient with the product that I had picked out. Very knowledgeable about how the process was going to be handled when the first vehicle fell through. I am very satisfied with the staff. Thank you Graff!!!
Everything and everybody was outstanding
very helpful people at the service desk...all very special to me!
Jesus and Ruben went out of their way to make sure I had the vehicle I wanted. The process was very smooth with them. Almost felt like I had a friend working at the dealership.
I Recommend this place if you want great service. Honest people is the Best technicians
Took care of me right away no hassle thank you guys
My sales rep Jessie was great. Overall it was a fantastic experience. They even bought down by interest rate more and help me save $1000s. Thank you all!