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Our Reviews
They had finished working on my car for over 30 minutes and they didnāt tell me until I went up to them and I asked about it because I saw my car, I stayed there waiting for over 2 hours. They didnāt give me the review about what they did to my car Iāve gone there for a long time and this is the first time I have had a bad experience.
I had an amazing experience working with Naomi! From start to finish, she was professional, knowledgeable, patient, and genuinely cared about helping me find the right vehicle. She answered all of my questions, kept me informed throughout the entire process, and made everything smooth and stress free. I never felt pressured, and she went above and beyond to make sure I was satisfied. If youāre looking for a trustworthy and friendly salesperson, I highly recommend asking for Naomi. Thank you again for the outstanding customer service!
Great service always and if if they make a mistake or forget something they always make up for it. I will always bring my vehicles here
Will definitely recommend, the staff very friendly and helpful I would give them 100 stars if possible!
I had an outstanding experience working with Gerson throughout the entire buying process. He was professional, knowledgeable, and never made me feel pressured. He took the time to answer all of my questions, explained every step clearly, and worked hard to help me get into the truck I wanted. His communication was excellent, and he made sure everything went as smoothly as possible from start to finish. Customer service like his is hard to find, and itās clear he genuinely cares about his customers. I highly recommend asking for Gerson if youāre looking for a great vehicle-buying experience. Thank you again for making this such a positive experience!
Just great all around service Great coffee, great porter, great waiting room area Great vehicle turnaround
He was great took care of me like if I was royalty He treated me with alllot of respect
He was nice and personable He was on point with what I needed that day
I have taken my car there over 3 months ago it took almost a month for diagnosis the original reason I took my car was for a gas tank sensor as well which was never fixed I got my car back over a month after and it stopped on me again on the first day they took it back and it was supposedly fixed after a few days and guess what it's still not fixed I haven't had the car long which is a major issue for me and the dealership doesn't want to trade it out but threatening my credit cause I don't want to keep paying for a car that has had trouble since the very first month of having it I'm out of money for rental car fees etc by far worst experience ever
Truck seemed to get good service but it took a long time for an oil change and a wash. No updates of service as indicated. .Waiting room was very uninviting. A little dirty looking, no refreshments, a small refrigerator with only water and coke in it. There was a small coffee pot which didn't seemed to be serviced by anyone and poor selection of sugar and creamer. A TV in the corner of the room with furniture facing the wall. Very uncomfortable to watch the TV that way. they really need to rethink the hole thing.
Mr Tate made this process easy and we got the deal done⦠and I got what I wanted
I was kept apprised of the status of my car from the moment it was dropped off to the moment it was ready. They did an amazing job repairing my car.
He is the best with customer service making sure that the car get the right service in a right time
I'm very disappointed with chev dealer ship because they discontinued some parts for my truck 2008 Colorado ls That's kind of stupid to me! Because I need some fuels lines put on my truck and I can't find those fuel lines anywhere so I'm stuck!!! I don't know what the xxxx going on not happy with Chevy company anymore!
Chevrolet Dealership in Grand Prairie, TX
Welcome to Graff Chevrolet
If you’re searching for a trusted Chevrolet dealership near you, welcome to Graff Chevrolet in Grand Prairie. Family-owned since 1952, we’ve proudly served drivers across the Dallas–Fort Worth area for more than seven decades. With an average rating of 4.1 out of 5 stars from hundreds of happy customers, it’s easy to see why local drivers count on us for a car-buying experience that’s honest, stress-free, and centered around their needs.
New Chevrolet Vehicles for Sale Near You
At Graff Chevrolet, we offer a full lineup of new Chevrolet vehicles, including trucks, SUVs, crossovers, and electric models. Whether you’re looking for the power and capability of the Silverado, the family-ready space of the Tahoe or Suburban, or the versatility and modern features of the Equinox or Traverse, our inventory has something for every lifestyle.
We also carry other popular models, including the Colorado, Blazer, Trailblazer, Trax, and Equinox EV, all equipped with the latest safety technologies, comfort features, and advanced performance options. Our team is here to help you compare trims, explore available options, and schedule a test drive so you can experience firsthand what makes Chevrolet vehicles stand out.
Quality Used Vehicles for Every Driver
In addition to our new Chevrolet lineup, Graff Chevrolet offers a wide variety of pre-owned vehicles from Chevrolet and other trusted brands. Our selection includes used Chevrolet Silverados, Tahoes, and Traverses, along with other cars, SUVs, and trucks to suit every budget and need.
We also feature special deals on used vehicles, with factory-backed warranties, and a variety of vehicles priced under $15,000. Every pre-owned vehicle on our lot is carefully inspected and reconditioned to ensure quality, reliability, and value, while maintaining the same transparent, no-pressure experience that has made us a trusted choice in Grand Prairie for generations.
Chevrolet Service You Can Count On
At our Chevrolet service center, certified GM technicians provide everything from routine maintenance to advanced repairs. Whether it’s an oil change, tire rotation, brake inspection, or engine diagnostics, we use genuine Chevrolet parts to maintain your vehicle’s performance, safety, and longevity.
We make scheduling easy with online appointments and clear communication from start to finish. Our service center is here to help drivers in Grand Prairie, Dallas, and surrounding communities keep their vehicles running at their best, whether it’s a new Chevrolet or a pre-owned model from our lot.
Why Choose Graff Chevrolet
For over 70 years, Graff Chevrolet has been a trusted member of the Grand Prairie community, offering everything you need in one convenient location—from new and used vehicles to expert service, collision repairs, and genuine parts.
Whether you’re shopping for a new Silverado, exploring pre-owned options like the Tahoe or Traverse, or need professional care for your current vehicle, Graff Chevrolet is committed to helping you every mile of the way. Visit us today or explore our inventory online to experience the Graff difference.