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Our Reviews
Well I'm going to say this well managed nice crew thanks for treating us with kindness
I was scheduled for an appointment at 3pm this past Friday. When I arrived my vehicle was taken directly to be serviced. The wait time was only 45 minutes.
I was checked in within 10 min.very efficient, great service. I was very pleased.
They don’t have any Customer Service they need to smile and not like they’re happy not depressed and mad cause they gotta work.
My experience was a 100/10! Landon was my salesman and made the entire process a breeze. Communication, customer service & quality was top tier! There was no exhausting wait time. My family and I were back on the road in no time, as Landon stated we would be! Finance team was impeccable as well. I highly recommend this dealership! Ask for Landon!!
Madi was amazing! There were many logistical complications with obtaining my 2025 Equinox RS, but he was a patient and supportive trooper. Car and dealership are amazing. This experience converted this 30 year Ford owner to a proud Chevrolet driver.
Thanks to Adrian Guzman, me and my dad were able to have a great experience and he helped my dad come out with a brand new silverado!
Victor my Salesman was great and made the experience easy as well as the sales team & managers being polite and making sure everything was took care of, best car buying experience I’ve had yet! Thanks guys
I will not deal with anyone other than Eldorado Chevrolet in McKinney!!! Basically, I buy a vehicle at the place that has the best price and the place I intend to have it serviced and repaired, if needed. Every aspect of this dealership has exceeded my expectations. From management to sales personnel to service technicians and mechanics, this dealership employs only the BEST! Everyone at Eldorado takes pride in a job well done, and it shows. Special shout out to Justin Griffin, Hunter Grant and Phil Cartwright for going above and beyond anything I've ever experienced or heard about other dealerships!!!
After using this service department for the second time. I'm very disappointed. They constantly lie to you by giving you misinformation. I went back and checked my road hazard plan and realized that the service advisor lied to me and charged me for services covered under my contract. I have purchased from bigger dealerships in the past and I think Graff Chevrolet nickel and dimes you for every penny they can get. Either the staff is uneducated on their contracts or they are lazy and just want to get you out of the building.
After using this service department for the second time. I'm very disappointed. They constantly lie to you by giving you misinformation.
Always a great experience working with Rodney.
Joe goes above and beyond to getting your vehicle serviced and back to you. Never had an issue.