Customer Testimonials

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Google Jun 10, 2021

The sale representative was honest,friendly, and very helpful. The dealership was very easy to deal with, also quick and knowledgeable.

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Facebook Jun 9, 2021

The best. Madi and Ty are the greatest. Parts guys are top notch too.

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Google Jun 8, 2021

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Google Jun 6, 2021

Great Fast Effective Service Great Customer Service

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Google May 26, 2021

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Google May 26, 2021

Grant Chevrolet makes it easy to deliver vehicles they're very helpful this is no nonsense a very good place to buy a

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Google May 25, 2021

Mark and Phillip were great!! They both went above and beyond in finding the perfect truck that I wanted!! They both also had great customer service skills and got me a great deal! Will definitely be back when I need a new vehicle!

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Facebook May 22, 2021

They came right up to us and asked what we were looking for, this might not have been the color I wanted but all the other Traverse that they showed us had more than 3,000 miles them and we wanted something with hardly no miles on it

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Google May 18, 2021

Price is high but work got done

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Google May 17, 2021

Quick service, polite, friendly

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Google May 17, 2021

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Google May 15, 2021

Very friendly and helpful

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DealerRater May 13, 2021

Nathan,is one of the nicest and friendliest salesguys, I've ever met. He worked with me to get my car. Anything I need he helps me, Graff please keep NATHAN

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Google May 13, 2021

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Google May 13, 2021

I had questions. They were very helpful.

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Google May 8, 2021

Fast

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Google May 8, 2021

I bought another truck from Graff Chevrolet. My Daddy started buying vehicles there when I was a kid and I'm 62 now. Asa sold me my first 3 brand new cars then I went to trucks. We had a few hiccups on this sale but the manager Carlos stepped in and took care of us like we were taken care of in the old days from Asa Johnson when he was the manager. We bought many vehicles from good ole Asa. Carlos will have our loyalty just like Asa did. We'll be back and I'll recommend him to others. ...

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Google May 5, 2021

Everything went pretty quickly Winston really looked out for me.

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Google May 4, 2021

great service !

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Google May 4, 2021

The Graff salesman that I dealt with was very responsive and enthusiastic to get me the Trail Boss 1500 that I had seen advertised online. It was brought in from a different dealership and arrived on time for me to see. The salesman explained the features that I was interested in and asked if I would like to drive it. He also made the necessary arrangements to get the 'side step' that I wanted. The contractual folks were helpful and pleasant to deal with and overall, I am pleased with the purchase. My salesman also arraigned for the 'side step' installation ...

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Google May 3, 2021

You need a car Nathan is your guy to go to he is AWESOME. Did not pressure, didn't feel rushed trustworthy, he listen & show me vehicles at my budget. He is really professional, polite & super understandable. He went above & beyond.

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Google May 2, 2021

I love this place it's Awesome great communication and great service I just Got my New 2018 Chevrolet Trax LTTruck I love my new truck.😊👍

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Google May 1, 2021

Great service

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Facebook May 1, 2021

David Perry and Brad Fales went above and beyond, to get me into a brand new 2021 Chevy Traverse. Gave me a great offer on my trade and answered all questions I had. Highly recommend these 2 guys! Also was in and out of the finance dept in less then a half hour! Great Experience

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DealerRater Apr 30, 2021

I got a text from a dealer name Nathan from Graff chevrolet asking If I would like to come in and look at a new car. I said yes and we were off. Nathan took care of everything, I wanted a specific color and he actually got it for me. I went on 4-29-21 . He worked hard to get me at a payment I was comfortable with. Nathan is great!!!! I walked out with my upgrade in the color I wanted and all the bells and whistle I didn't know I wanted GO SEE NATHAN to get a ...

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Google Apr 25, 2021

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Google Apr 23, 2021

Everyone was very nice and kept me updated on my trucks progress.

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Google Apr 23, 2021

Nice car lot when there for some parts. There was some nice cars that caught my eye. Will be back very soon.

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Google Apr 22, 2021

Very friendly and go out of they're way to make best experience for the customer, very happy with my chevy thank you

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Google Apr 21, 2021

Response was quick I got what I wanted with all the hassle and run around. Process was awesome communication was the key and Mr. Winston and Daniel was there every step.

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Google Apr 20, 2021

Great customer service

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Google Apr 20, 2021

Service advisor recommended additional service the computer had omitted. In and out in a flash at a fair price - perfect transaction eh/

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Google Apr 19, 2021

Excellent people.

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Google Apr 19, 2021

Jennifer was very curious and explain everything I need to know about the trail blazer I purchased. Need more like her.

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Google Apr 19, 2021

Was the best car hunting ever, Salesman Jim was very helpful! He really cares and helps you get into the vehicle that you want!

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Google Apr 19, 2021

El servicio es muy profesional y Stephenie Cornejo siempre muy atenta y servicial, todas las veces que e ido a darle servicio a mi Van, ella me ayuda con cualquier duda o pregunta

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Google Apr 19, 2021

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Facebook Apr 17, 2021

amazing Customer service!

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Facebook Apr 16, 2021

Tienen un muy buen servicio y los vendedores son muy atentos

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Google Apr 16, 2021

Great staff 👍

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Google Apr 15, 2021

Jamie was very helpful and went above and beyond making sure to not make me feel like I didn’t know what I was talking about. I really appreciated his help and will request him in the future for all my service. Thanks Jamie!

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Google Apr 14, 2021

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Google Apr 11, 2021

The staff very helpful and courteous like the way we were treated

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Google Apr 10, 2021

Always a pleasure to do business with Graff Chevrolet. Big shout out to Rodney in the Service Department!!

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Google Apr 8, 2021

My vehicle was serviced very quickly and all the inspections that were necessary for my 96K mile milestone were met.

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Google Apr 7, 2021

In and out. I had fender liners installed

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Google Apr 7, 2021

Hi Mr graff

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Google Apr 2, 2021

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Google Apr 2, 2021

Very friendly atmosphere and good customer service.

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Facebook Mar 31, 2021

Picked up a new ride, great customer service, great environment and everything went smooth and easy 👌🏽

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Google Mar 30, 2021

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Google Mar 30, 2021

Alonzo Cano was very patient with me and made sure we were taken care of. I told him what i wanted and he made sure to help me with what he could. I left happy with my purchase and would refer him to my Family and Friends. The Finance department were very helpful as well , Albert made sure that he explained everything to me before signing.

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Google Mar 29, 2021

This was probably the best new-car buying experience I've ever had. I walked in knowing what I wanted to buy, and the dealership had an real conversation with me about the best way to do it. They listened to what I wanted, weren't overly aggressive in trying to make the sale or financing. Everyone was friendly, greeted me, asked if I need anything. Overall it has a family feel and it was nice. I've bought many new and used cars and I always dread it. This experience had me pleasantly surprised.

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Google Mar 27, 2021

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Google Mar 25, 2021

The BEST service iv ever had,I was greeted when I first walked in my appointment wasn't until 9:45a.m I was a little early but Mr. Rogers still went ahead and took care of me, he immediately got one of the mechanics to take a ride with me to make sure we were fixing the problem and not just guessing,.my wait was comfortable and very pleasant plus everyone was really nice,if I ever have any problems with my car this is the only place I'll go.

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Google Mar 15, 2021

Very professional and courteous sales staff

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Google Mar 14, 2021

Great service experience

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DealerRater Mar 11, 2021

Mark Delgadillo was an amazing dealer! I found the car online and I was sold the exact car. The car looked exactly like the pictures. Mark was professional, nice and very understanding. He explained everything to me. I highly recommend him. My husband and I will definitely ask for him when we buy our next car.

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Google Mar 6, 2021

I was able to compare vehicles for my preferences with good confidence.

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Google Mar 5, 2021

Jesus was great and professional. Only thing was that we was there for 6 hrs. But at the end of the day we left with a brand new vehicle. But overall great experience at Graff Chevrolet.

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Google Mar 5, 2021

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Google Mar 3, 2021

Very clean safe and helpful

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Google Mar 1, 2021

Professional services

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Google Mar 1, 2021

They took really good care of me. Didn't take a long time to make a deal with me.

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Google Feb 26, 2021

Servicing was done promptly and completely. Service agent, Rodney was courteous and professional in setting up my service. Great job!

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Google Feb 25, 2021

REPAIR SHOP - Thanks Stephany, you are our hero.

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Google Feb 22, 2021

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Google Feb 15, 2021

Always quick and easy

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Google Feb 14, 2021

They take care of all your car needs. Friendly and professional. Love this place.

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Google Feb 13, 2021

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Facebook Feb 8, 2021

I had no issues. Good deal on the new vehicle. I will likely be back in a couple of years for the next one.

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Google Feb 6, 2021

Everyone was helpful and knowledgeable, from service to sells

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Google Feb 5, 2021

Ruben and his team took great care of me. Only place I'll buy from

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Google Feb 4, 2021

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Google Feb 2, 2021

Rodney was awesome! Very helpful and took care of me.

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Google Feb 1, 2021

Helpful and done efficiently and timely

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Google Jan 27, 2021

I did my homework. Searched all over the metroplex to find the best deal and Graff had the best price. Jesus was a great guy and worked really hard to find the truck of my dreams. Also Phillip we excellent with the financing easy to talk to and work with. I can’t say enough positive things about these guys! I’m proud to keep my money in Grand Prairie!

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Google Jan 25, 2021

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Google Jan 24, 2021

Mark Delgadillo is a awesome and helped me out a lot. Thank you very much.

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Google Jan 19, 2021

Very Professional.

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Google Jan 18, 2021

As for the Service I went to the Dealership for it was Good ,as expected . Happy I was able to get my truck Serviced , thanks Graff Service Department. While I'm doing this , please let me comment on something different than my service . I stopped at the Body Shop on the way out and ask a young lady if I could speak with a manager or a Body Shop Technician to look at a issue with my Driver's Door Handle being Loose , the young lady starting interrogating Me why I wanted to speak with someone ,so I finally told ...

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Google Jan 17, 2021

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Google Jan 12, 2021

Pleasant, speedy and courteous

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Google Jan 12, 2021

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Google Jan 12, 2021

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Google Jan 9, 2021

A-1

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Google Jan 8, 2021

I really liked the way Miss Jennifer treated me very kind and very professional, my husband has been a Ford client for the last 20 years and this is our first Chevrolet car and my husband is already thinking about the next car he will go to with Graff Chevrolet of how satisfied we are with service and customer care

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Google Jan 7, 2021

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Google Jan 5, 2021

Excellent

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Google Jan 5, 2021

Frances Purrier was very informative, kept in close contact, and very kind. Her manager, Carlos, assisted in getting us into the truck we wanted, and to a desirable payment. Finance personnel was wonderful also. I cannot express how easy this transaction was, compared to other dealerships. We also visited service to get another key fob, and they were equally as wonderful. Great staff all around! We will be back!

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Google Jan 4, 2021

I received A1 treatment and respect.

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Facebook Dec 30, 2020

The staff is pleasant to work with.

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Facebook Dec 23, 2020

I have a GMC truck and I actually go to the Chevy dealer due to their awesome service. I’ve been working with the same service Advisor for 3 years-Stephen. He takes time to explain things in great detail, and helps me financially plan future services. The only way I can show results is by going over the metrics - My truck has 100,000 miles and looks and runs like it’s brand new. And doesn’t burn any oil. It’s just a great car and I’d like to think it has a lot to do with great maintenance. I’...

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Google Dec 22, 2020

Easy and seamless. I was introduced to everyone who had hands in my deal. I was given options in my choice and not rushed or forced into my final decision. Thank you.

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Google Dec 21, 2020

Great team enjoyed the whole experience from start to finish looking forward to purchasing our daughter a car from Graff Chevrolet soon!!!

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Facebook Dec 10, 2020

Excelente trato, calidad y servicio; los empleados trabajan muy duro para que los clientes salgan de allí satisfechos en sus coches nuevos y con super buenos planes de financiamiento. Gracias a Francis y a todo su equipo por la ayuda que le brindaron a nuestra familia 🌷

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Google Dec 1, 2020

Good customer service 👍

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Facebook Nov 29, 2020

I’ve bought two cars from here. Just bought one 4 months ago and i LOVE it!! My boyfriend and I went looking yesterday for him just cause. Although he hasn’t bought one yet it was a great experience. The salesman Cole was awesome! He was very nice and professional. I would definitely recommend him and Eldorado!

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Google Nov 28, 2020

Nice customer service.

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Google Nov 25, 2020

Very friendly


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