Customer Testimonials
The sale representative was honest,friendly, and very helpful. The dealership was very easy to deal with, also quick and knowledgeable.
The best. Madi and Ty are the greatest. Parts guys are top notch too.
Great Fast Effective Service Great Customer Service
Grant Chevrolet makes it easy to deliver vehicles they're very helpful this is no nonsense a very good place to buy a
Mark and Phillip were great!! They both went above and beyond in finding the perfect truck that I wanted!! They both also had great customer service skills and got me a great deal! Will definitely be back when I need a new vehicle!
They came right up to us and asked what we were looking for, this might not have been the color I wanted but all the other Traverse that they showed us had more than 3,000 miles them and we wanted something with hardly no miles on it
Price is high but work got done
Quick service, polite, friendly
Very friendly and helpful
Nathan,is one of the nicest and friendliest salesguys, I've ever met. He worked with me to get my car. Anything I need he helps me, Graff please keep NATHAN
I had questions. They were very helpful.
Fast
I bought another truck from Graff Chevrolet. My Daddy started buying vehicles there when I was a kid and I'm 62 now. Asa sold me my first 3 brand new cars then I went to trucks. We had a few hiccups on this sale but the manager Carlos stepped in and took care of us like we were taken care of in the old days from Asa Johnson when he was the manager. We bought many vehicles from good ole Asa. Carlos will have our loyalty just like Asa did. We'll be back and I'll recommend him to others. ...
Everything went pretty quickly Winston really looked out for me.
great service !
The Graff salesman that I dealt with was very responsive and enthusiastic to get me the Trail Boss 1500 that I had seen advertised online. It was brought in from a different dealership and arrived on time for me to see. The salesman explained the features that I was interested in and asked if I would like to drive it. He also made the necessary arrangements to get the 'side step' that I wanted. The contractual folks were helpful and pleasant to deal with and overall, I am pleased with the purchase. My salesman also arraigned for the 'side step' installation ...
You need a car Nathan is your guy to go to he is AWESOME. Did not pressure, didn't feel rushed trustworthy, he listen & show me vehicles at my budget. He is really professional, polite & super understandable. He went above & beyond.
I love this place it's Awesome great communication and great service I just Got my New 2018 Chevrolet Trax LTTruck I love my new truck.😊👍
Great service
David Perry and Brad Fales went above and beyond, to get me into a brand new 2021 Chevy Traverse. Gave me a great offer on my trade and answered all questions I had. Highly recommend these 2 guys! Also was in and out of the finance dept in less then a half hour! Great Experience
I got a text from a dealer name Nathan from Graff chevrolet asking If I would like to come in and look at a new car. I said yes and we were off. Nathan took care of everything, I wanted a specific color and he actually got it for me. I went on 4-29-21 . He worked hard to get me at a payment I was comfortable with. Nathan is great!!!! I walked out with my upgrade in the color I wanted and all the bells and whistle I didn't know I wanted GO SEE NATHAN to get a ...
Everyone was very nice and kept me updated on my trucks progress.
Nice car lot when there for some parts. There was some nice cars that caught my eye. Will be back very soon.
Very friendly and go out of they're way to make best experience for the customer, very happy with my chevy thank you
Response was quick I got what I wanted with all the hassle and run around. Process was awesome communication was the key and Mr. Winston and Daniel was there every step.
Great customer service
Service advisor recommended additional service the computer had omitted. In and out in a flash at a fair price - perfect transaction eh/
Excellent people.
Jennifer was very curious and explain everything I need to know about the trail blazer I purchased. Need more like her.
Was the best car hunting ever, Salesman Jim was very helpful! He really cares and helps you get into the vehicle that you want!
El servicio es muy profesional y Stephenie Cornejo siempre muy atenta y servicial, todas las veces que e ido a darle servicio a mi Van, ella me ayuda con cualquier duda o pregunta
amazing Customer service!
Tienen un muy buen servicio y los vendedores son muy atentos
Great staff 👍
Jamie was very helpful and went above and beyond making sure to not make me feel like I didn’t know what I was talking about. I really appreciated his help and will request him in the future for all my service. Thanks Jamie!
The staff very helpful and courteous like the way we were treated
Always a pleasure to do business with Graff Chevrolet. Big shout out to Rodney in the Service Department!!
My vehicle was serviced very quickly and all the inspections that were necessary for my 96K mile milestone were met.
In and out. I had fender liners installed
Hi Mr graff
Very friendly atmosphere and good customer service.
Picked up a new ride, great customer service, great environment and everything went smooth and easy 👌🏽
Alonzo Cano was very patient with me and made sure we were taken care of. I told him what i wanted and he made sure to help me with what he could. I left happy with my purchase and would refer him to my Family and Friends. The Finance department were very helpful as well , Albert made sure that he explained everything to me before signing.
This was probably the best new-car buying experience I've ever had. I walked in knowing what I wanted to buy, and the dealership had an real conversation with me about the best way to do it. They listened to what I wanted, weren't overly aggressive in trying to make the sale or financing. Everyone was friendly, greeted me, asked if I need anything. Overall it has a family feel and it was nice. I've bought many new and used cars and I always dread it. This experience had me pleasantly surprised.
The BEST service iv ever had,I was greeted when I first walked in my appointment wasn't until 9:45a.m I was a little early but Mr. Rogers still went ahead and took care of me, he immediately got one of the mechanics to take a ride with me to make sure we were fixing the problem and not just guessing,.my wait was comfortable and very pleasant plus everyone was really nice,if I ever have any problems with my car this is the only place I'll go.
Very professional and courteous sales staff
Great service experience
Mark Delgadillo was an amazing dealer! I found the car online and I was sold the exact car. The car looked exactly like the pictures. Mark was professional, nice and very understanding. He explained everything to me. I highly recommend him. My husband and I will definitely ask for him when we buy our next car.
I was able to compare vehicles for my preferences with good confidence.
Jesus was great and professional. Only thing was that we was there for 6 hrs. But at the end of the day we left with a brand new vehicle. But overall great experience at Graff Chevrolet.
Very clean safe and helpful
Professional services
They took really good care of me. Didn't take a long time to make a deal with me.
Servicing was done promptly and completely. Service agent, Rodney was courteous and professional in setting up my service. Great job!
REPAIR SHOP - Thanks Stephany, you are our hero.
Always quick and easy
They take care of all your car needs. Friendly and professional. Love this place.
I had no issues. Good deal on the new vehicle. I will likely be back in a couple of years for the next one.
Everyone was helpful and knowledgeable, from service to sells
Ruben and his team took great care of me. Only place I'll buy from
Rodney was awesome! Very helpful and took care of me.
Helpful and done efficiently and timely
I did my homework. Searched all over the metroplex to find the best deal and Graff had the best price. Jesus was a great guy and worked really hard to find the truck of my dreams. Also Phillip we excellent with the financing easy to talk to and work with. I can’t say enough positive things about these guys! I’m proud to keep my money in Grand Prairie!
Mark Delgadillo is a awesome and helped me out a lot. Thank you very much.
Very Professional.
As for the Service I went to the Dealership for it was Good ,as expected . Happy I was able to get my truck Serviced , thanks Graff Service Department. While I'm doing this , please let me comment on something different than my service . I stopped at the Body Shop on the way out and ask a young lady if I could speak with a manager or a Body Shop Technician to look at a issue with my Driver's Door Handle being Loose , the young lady starting interrogating Me why I wanted to speak with someone ,so I finally told ...
Pleasant, speedy and courteous
A-1
I really liked the way Miss Jennifer treated me very kind and very professional, my husband has been a Ford client for the last 20 years and this is our first Chevrolet car and my husband is already thinking about the next car he will go to with Graff Chevrolet of how satisfied we are with service and customer care
Excellent
Frances Purrier was very informative, kept in close contact, and very kind. Her manager, Carlos, assisted in getting us into the truck we wanted, and to a desirable payment. Finance personnel was wonderful also. I cannot express how easy this transaction was, compared to other dealerships. We also visited service to get another key fob, and they were equally as wonderful. Great staff all around! We will be back!
I received A1 treatment and respect.
The staff is pleasant to work with.
I have a GMC truck and I actually go to the Chevy dealer due to their awesome service. I’ve been working with the same service Advisor for 3 years-Stephen. He takes time to explain things in great detail, and helps me financially plan future services. The only way I can show results is by going over the metrics - My truck has 100,000 miles and looks and runs like it’s brand new. And doesn’t burn any oil. It’s just a great car and I’d like to think it has a lot to do with great maintenance. I’...
Easy and seamless. I was introduced to everyone who had hands in my deal. I was given options in my choice and not rushed or forced into my final decision. Thank you.
Great team enjoyed the whole experience from start to finish looking forward to purchasing our daughter a car from Graff Chevrolet soon!!!
Excelente trato, calidad y servicio; los empleados trabajan muy duro para que los clientes salgan de allí satisfechos en sus coches nuevos y con super buenos planes de financiamiento. Gracias a Francis y a todo su equipo por la ayuda que le brindaron a nuestra familia 🌷
Good customer service 👍
I’ve bought two cars from here. Just bought one 4 months ago and i LOVE it!! My boyfriend and I went looking yesterday for him just cause. Although he hasn’t bought one yet it was a great experience. The salesman Cole was awesome! He was very nice and professional. I would definitely recommend him and Eldorado!
Nice customer service.
Very friendly
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